akut… HR Consulting GmbH
IT Support (m/f/d)
We are hiring!
For our amazing and international Chat-Team, we are looking for a new team member with affinity for IT.
IT Support (m/f/d)
Our offer
- Hybrid working
- 30 vacation days
- Holiday pay
- Public transportation ticket
- Teamevents
- Trainings
- Food & beverage
Your tasks
- Providing Chat-support
- Answering incoming calls to our Emergency line support
- Providing real-time assistance and reducing waiting times
- Troubleshooting of software issues and installing software such as updates and new software acquired by the company.
- Creating tickets for hardware requests
- Fixing basic errors on accounts, unlock accounts, and performing password resets.
- Routing tickets to other support teams
- Making a detailed record and follow-up of the cases; also working along with other teams to provide solutions to issues in a timely manner.
Your skills
- You are passionate about Tech.
- You think in a structured and innovative way, enjoy working in a team and have excellent communication and teamwork skills.
- Reliability and an independent way of working characterize you
We look forward to receiving your complete application, including your CV
Apply here: ruhnke@akut-hr.de
Dieses Stellenangebot gilt für unsere folgenden Standorte:
Kleinmachnow
Kleinmachnow
Kontaktdaten
akut... HR Consulting GmbHWichertstraße 14-15
10439 Berlin
Sandra Nadine Ruhnke
Telefon030 809332273
E-Mailruhnke@akut-hr.de