akut… HR Consulting GmbH

IT Support (m/f/d)

Kleinmachnow Vollzeit

akut... HR Consulting GmbH - Stellenangebote

We are hiring!
For our amazing and international Chat-Team, we are looking for a new team member with affinity for IT.

IT Support (m/f/d)

Our offer

  • Hybrid working
  • 30 vacation days
  • Holiday pay
  • Public transportation ticket
  • Teamevents
  • Trainings
  • Food & beverage

Your tasks

  • Providing  Chat-support
  • Answering incoming calls to our Emergency line support
  • Providing real-time assistance and reducing waiting times
  • Troubleshooting of software issues and installing software such as updates and new software acquired by the company.
  • Creating tickets for hardware requests
  • Fixing basic errors on accounts, unlock accounts, and performing password resets.
  • Routing tickets to other support teams
  • Making a detailed record and follow-up of the cases; also working along with other teams to provide solutions to issues in a timely manner.

Your skills

  • You are passionate about Tech.
  • You think in a structured and innovative way, enjoy working in a team and have excellent communication and teamwork skills.
  • Reliability and an independent way of working characterize you

We look forward to receiving your complete application, including your CV
Apply here: ruhnke@akut-hr.de

Dieses Stellenangebot gilt für unsere folgenden Standorte:


akut... HR Consulting GmbH
Wichertstraße 14-15
10439 Berlin

Sandra Nadine Ruhnke
Telefon030 809332273