Tailored solutions
No standard packages — fully customised services with transparent quality control
We take care of complex tasks — you stay in control. Our tailored outsourcing solutions help relieve your teams and strengthen your business.
As a specialist in Business Process Outsourcing (BPO), we manage entire processes or even complete departments — efficiently, independently, and fully compliant with legal requirements. Our teams work on-site or remotely, but always remain organisationally separate from your business. They are employed by us, work independently — and deliver results.
We take over operational responsibility, so you can focus on what matters most — your core business. You stay fully in control of performance and results at all times — transparent and measurable.
1. Identify your needs – You define the tasks — we provide tailored advice.
2. Sign a service agreement – Clearly defined services with measurable KPIs.
3. Start the team – On-site or remote. We integrate operationally, but remain organisationally independent.
With customised service agreements and SLAs, you maintain full control over processes, quality, and results.
Our scalable teams ensure your business keeps running — even during seasonal peaks orunexpected demand.
We reduce manual work through automation and clear workflows — boosting efficiency and cutting costs.
Data-driven tasks are handled quickly and reliably by qualified experts in multiple languages.
Customer Support
Digitalisation
IT-Support & Procurement
Front Desk & Reception Services
Project Management
Back Office-Support
…
No standard packages — fully customised services with transparent quality control
We handle the operational work — you drive your strategic goals
Relieve your internal resources — your staff can focus on what really matters
Clear communication and reliable support with one single point of contact
International, multilingual professionals available on demand
Budget certainty through fixed rates or individual SLAs
New input, fresh ideas, and access to specialist know-how
Niederlassung
akut… HR Consulting GmbH
Schonensche Str. 43
13189 Berlin
Montag - Freitag 08:00 – 17:00
Samstag-Sonntag geschlossen
Die Öffnungszeiten können an Feiertagen abweichen.
Hauptsitz
akut… HR Consulting GmbH
Ruhrallee 9
44139 Dortmund
Montag - Freitag 08:00 – 17:00
Samstag-Sonntag geschlossen
Die Öffnungszeiten können an Feiertagen abweichen.